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and then we will repair, replace or refund based on your preference
Returns & Exchanges
At Scarab Studio Wood we stand behind the quality of everything we make. If you are not completely satisfied with your purchase, we are happy to offer a repair, replacement or full refund.
To initiate a return, simply send the item back to us in its original condition and packaging to:
Scarab Studio Wood
23 Ireland Way, Bassendean
Perth, WA 6054
Once we receive the item we will be in touch to arrange your preferred resolution, whether that is a repair, a replacement or a refund. Return shipping costs are the responsibility of the customer unless the item arrives damaged or faulty.
For any questions about a return please contact us at info@scarabwood.com.au or call 0448 613 417 during business hours.